Privacy Policy – European Traveler
Effective Date: August 4, 2025
European Traveler website is owned by European Traveler, which is the data controller of your personal data.
We have adopted this Privacy Policy to explain how we process the information collected by European Traveler, and why we must collect certain personal data about you. Please read this Privacy Policy before using our website.
We are committed to ensuring the confidentiality and security of your personal data.
Personal Information We Collect
When you visit the European Traveler website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and installed cookies. As you browse the site, we also collect information about the individual pages or products you view, what websites or search terms referred you to us, and how you interact with the site. This is called Device Information.
We may also collect personal data you provide directly (such as name, surname, address, payment information, etc.) during registration or booking, to fulfill your travel service.
Why Do We Process Your Data?
Our top priority is your data security. We process only minimal user data necessary to operate the website and deliver services. Automatically collected data is used to detect abuse and generate statistical usage insights. This information does not identify specific users.
You may use the website without disclosing personal data. However, certain features—such as contact forms, newsletter subscriptions, or bookings—may require personal information like your name, email, city, organization, or telephone number. You may choose not to provide this data, but some services may not be available without it.
If you're unsure which fields are required, you may contact us at office@eupt.online.
Your Rights (For EU Residents)
As a European resident, you have the right to:
Be informed about your data
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing of your data
Transfer your data to another controller (data portability)
Object to how your data is processed
Avoid automated decision-making and profiling
To exercise any of these rights, please email us at office@eupt.online.
We may also process your information to fulfill contracts (e.g., flight bookings) or for legitimate business purposes. Your data may be transferred outside the EU, including to Canada or the United States, depending on the services used.
Links to Other Websites
Our website may contain links to other websites not owned or operated by us. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any website you visit.
Information Security
We secure your information using controlled, protected servers with administrative, technical, and physical safeguards. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Legal Disclosure
We may disclose information when required by law or in good faith to:
Comply with a legal obligation
Protect our rights
Investigate fraud
Respond to government requests
Ensure user safety
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
📧 Email: office@eupt.online
🌐 Website: https://eupt.online
Refund, Cancellation, and Return Policy
At European Traveler, we aim to provide transparent, fair, and reliable services to all clients. Please read our policy carefully before proceeding with a booking.
1. No Refund After Ticket Purchase
Once a flight ticket is purchased, it is strictly non-refundable under normal circumstances.
This applies to all airline partners we work with, including Ryanair, Wizz Air, TAROM, HiSky, ITA Airways (Air Italia), and others.
2. No Refunds for Client-Side Issues
Refunds will not be granted in the following cases:
If the client misses the flight
If incorrect passenger details were provided by the client
If the visa is denied or not received in time
If the client fails to meet airline requirements (baggage, documentation, check-in times, etc.)
If the client cancels the trip for personal reasons
3. Refunds or Resolutions for Airline or Agent Errors
We will issue a refund or provide a resolution (rebooking or travel credit) if:
The airline cancels or significantly changes the flight
There is a confirmed technical error from our side
The ticket was incorrectly issued due to our mistake
In such cases, we will assist in coordinating with the airline or platform to resolve the issue as quickly as possible.
4. Processing Time
Refunds (if applicable) will be processed within 7–14 working days, depending on airline response.
Refunds will be made only via the original payment method. We do not provide cash refunds or bank transfers.
5. Client Responsibility
By confirming a booking through us, the client agrees that:
All information provided is accurate
They have read and understood the airline's terms and conditions
They accept this Refund, Cancellation, and Return Policy
Terms and Conditions – European Traveler
Effective Date: August 4, 2025
Website: https://www.eupt.online
By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.
1. Acceptance of Terms
These Terms govern your use of our website and services. European Traveler reserves the right to change or update these terms at any time. Continued use of the website after such updates means you accept the revised terms.
2. Use of Cookies
European Traveler uses cookies to improve your experience. By using our site, you consent to the use of required cookies. Some cookies are essential for website functionality and do not require consent. You may control or delete cookies through your browser settings.
3. Intellectual Property Rights
All content on this website, including text, graphics, logos, and images, is the property of European Traveler or its licensors. You may not:
Republish, sell, rent, or sublicense any website material
Reproduce, duplicate, or copy content for commercial purposes
Redistribute content unless explicitly permitted
4. User Comments and Content
Some areas of the website may allow users to post comments. European Traveler does not filter or endorse user comments. We reserve the right to remove any content we deem inappropriate.
By posting comments, you warrant that:
You own or have rights to post the content
The content is not defamatory, illegal, or infringing on third-party rights
You grant European Traveler a non-exclusive license to use and reproduce your content
5. Booking Terms
All bookings are subject to availability and confirmation.
Once tickets are purchased, they are non-refundable and non-changeable unless due to airline or agency error.
Clients must ensure the accuracy of their personal and travel details. European Traveler is not responsible for issues caused by incorrect information provided by the client.
6. Refund and Cancellation Policy
No refunds are given after ticket purchase unless the error is caused by European Traveler or the airline.
Refunds will only be processed using the original payment method.
Airline-specific policies (e.g., Wizz Air, Ryanair, TAROM, HiSky) may apply in addition.
7. External Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. You access them at your own risk.
8. Limitation of Liability
We strive to keep the website updated and functional but do not guarantee uninterrupted access. European Traveler shall not be liable for:
Any direct or indirect loss arising from use of this website
Errors, delays, or interruptions in service
Content submitted by users or linked third-party websites
9. Privacy and Data Security
We collect and process personal data in accordance with our Privacy Policy. We are committed to protecting your data and respecting your rights under GDPR and other applicable laws.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: office@eupt.online
Phone: +94 78 886 4233
Thank you for choosing European Traveler.
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